Pure Grenada Excellence Champion trains 500 hospitality professionals

The Pure Grenada Excellence Champion – Buyer Service Coaching created by the Grenada Tourism Authority and facilitated by famend human useful resource advisor Mr. Eddie Frederick, has now efficiently supported greater than 500 people within the hospitality business together with stakeholders in Carriacou.

On mainland Grenada, the PGEC coaching classes facilitated numerous teams which included the Grand Anse Craft and Spice Market operators, Taxi and Tour operators, in addition to employees from the Ministry of Tourism and the Grenada Tourism Authority. 

The Pure Grenada Excellence Champion program is increasing its footprint to incorporate establishments like NEWLO. The scholars will profit from an immersive coaching expertise, designed to empower and sensitize on a variety of matters.

– Commercial –

These will embrace customer support excellence, communication abilities, cultural sensitivity and sustainable hospitality finest practices that may assist in delivering distinctive service as a part of their workforce preparation and capability constructing. 

CEO of the Grenada Tourism Authority, Petra Roach mentioned, “The coaching  program spans a large cross part of the hospitality business and we’re assured that these well timed classes will equip collaborating customer support suppliers with the mandatory instruments to make sure that they’re the most effective model of themselves.” 

Attendee Darly Thompson, proprietor of  Wonderful Grenada Taxi and Excursions said, “This coaching will assist enhance my service as a taxi man and an envoy for tourism. Our enterprise is service primarily based and the tourism business is a driving power on the island.”

– Commercial –

Attendee Margaret Calliste of the Nationwide Taxi Affiliation mentioned, “The coaching session was very informative, I discovered lots within the capability of service within the tourism business and I’ll apply what I’ve discovered at my job when interacting with the vacationers on the cruise ship port.”

The coaching classes are free and will likely be hosted each first and third week of June and July.

professionals can register by visiting www.puregrenada.com/excellencechampion   

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